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What this can and cannot do

This is a prototype, so some of it is real and some of it is pretending. Here is which is which, before you rely on any of it.

What really works

  • You write in your own words

    No dropdowns to work through first. Describe what happened and we take it from there.

  • We find the office

    What you wrote is matched against a list of real public authorities. We only ever name an office that is on that list.

  • We write the request

    Your complaint becomes a request for documents, which is what an office has to answer. Your reference numbers and dates are carried across exactly as you typed them.

  • We spot urgent cases

    Where someone's life or liberty is at stake, the law allows 48 hours instead of 30 days. We tell you when that may apply.

  • We tell you where to send it

    Central and State authorities take requests in different places. Sending it to the wrong one means paying a fee for nothing.

  • We watch the dates

    We work out when the reply is due — 30 days, 35 days, or 48 hours — and when your window to appeal opens and closes.

  • We draft the appeal too

    If the deadline passes with no reply, the first appeal is written for you. It costs nothing to file.

  • You get a printable application

    Laid out on A4 the way an information officer expects to receive it.

  • Your applications follow you

    Sign in and they are kept for you, so they survive a cleared browser or a new phone. Without an account they stay on this device only.

  • We email you before a deadline

    Once a day we check every filed application and write to you when the reply window is closing or has passed.

What is only pretending

  • Nothing is actually filed

    We prepare the application; you file it yourself. This prototype cannot submit anything to the official portal on your behalf.

  • The fee is not real

    No money moves and no bank is involved. The registration number is generated here, not issued by the portal.

  • The list of offices is small

    Thirty-six areas of government, chosen by hand. Ask about something outside them and we will say plainly that we are unsure rather than guess.

  • The clock can be fast-forwarded

    On the prepared examples only, so you can see the appeal step without waiting a month. It is never available on something you filed yourself.

  • The examples have saved answers

    If our server cannot be reached, the prepared examples fall back to an answer saved earlier, and the page says so.

What is not built yet

  • Going beyond the first appeal

    If the first appeal fails you can go to the Information Commission. That step is not built yet — you would do it yourself.

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