Accessibility statement
What has been measured, what it was measured with, and what still falls short.
Standard we aim at
This prototype targets WCAG 2.1 Level AA, the standard adopted by GIGW 3.0 — the Guidelines for Indian Government Websites and Apps issued by the National Informatics Centre under MeitY. The underlying legal duty comes from the Rights of Persons with Disabilities Act, 2016, and the related Indian Standard IS 17802.
It is not a government website and is not certified by anyone. Aiming at the government standard is a choice about quality, not a claim of status.
What conforms today
- Every page passes automated WCAG 2.1 AA testing (axe-core) with zero violations, in both English and Hindi.
- Content reflows without horizontal scrolling down to 320 CSS pixels, and at 200% text size.
- Text spacing can be overridden — line height, letter, word and paragraph spacing — without clipping or overlap.
- All functionality is operable by keyboard, with a visible focus indicator on every control and a skip link as the first tab stop.
- Interactive targets are at least 44×44 pixels, and body text starts at 17px on mobile.
- Status, deadline and confidence information is never carried by colour alone — each pairs colour with an icon and a text label.
- Form fields have persistent visible labels, errors are described in text beside the field, and personal-detail fields declare their purpose for autofill.
- Text size and high contrast can be changed from the bar at the top of every page, and the choice is remembered.
- The interface is available in English and Hindi, and the page language attribute changes with it.
Where it falls short
Stated plainly, because an accessibility statement that lists only successes tells a reader nothing they can act on.
- Automated testing catches roughly a third of accessibility problems. This prototype has not been tested with real assistive-technology users, which is the test that matters most.
- It has not been audited or certified by STQC, and carries no CQW certification.
- The generated RTI application and First Appeal are produced in English only. Machine-translating a legal document risks changing what was actually requested.
- Only English and Hindi are offered. GIGW expects broader Indian language coverage.
- The diagrams on the home page carry text alternatives, but no long-description page.
- No audio or video content exists yet, so captioning and transcript practice is untested.
Screen reader access
The pages are built from standard HTML landmarks, headings and form controls, so they should work with any current screen reader. The ones in common use in India are listed below.
| Screen reader | Platform | Cost |
|---|---|---|
| NVDA | Windows | Free |
| JAWS | Windows | Commercial |
| Narrator | Windows | Built in |
| VoiceOver | macOS and iOS | Built in |
| TalkBack | Android | Built in |
| Orca | Linux | Free |
Reporting a problem
If something here is unusable with your assistive technology, that is a defect and worth reporting on the project’s issue tracker. Saying which page, which technology and what happened makes it fixable.
There is no help desk behind this page. For a real RTI application, use the official portal at rtionline.gov.in.
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